Several shared bicycle deposit refunds are difficult to pay for online cattle collection

Cattle said that he can help with the deposit and need to provide account information

A Cattle Releases a Refund Deposit on a Free Fish

The Beijing Youth Daily reported on November 13 that in recent days, many users of shared bicycles have encountered difficulties in refunding their deposits. More than one netizen reported that after the individual sharing bike company applied for a refund deposit for more than two months, no refund was received. Beijing Youth Daily reporter noticed that in the tide of shared bicycle reimbursement deposits, there have been yellow cattle, claiming to charge between 130 and 150 yuan can help users to refund. The Beijing Youth Daily reporter learned that while sharing bicycles has brought convenience, there are also many companies facing development difficulties. Some bicycle companies have already withdrawn from the market, and some companies still operating are also faced with problems such as difficulty in refunding money.

The deposit refund is difficult to ask for help

Recently, Mr. Ding told the Beijing Youth Daily reporter that after discovering in November that he did not use a shared bicycle, he began to search the Internet for information about the company. What he saw was that the company was “close to collapse”. “I saw news that the company was acquired, there was arrears of employees, and the cancellation of branches, etc., because they didn’t have hope for the company, so they wanted to quickly retreat the deposit and stop in time.”

Mr. Ding said that he had heard that the online refund channels for bicycle companies had been closed. Users could only go to the scene to return money, so they tried to search online to find a refund of cattle.

"There are a lot of fraudulent accounts on Weibo. At that time, considering that all those who used WeChat to pay were fraudulent, they found a cattle in the second-hand goods shop."

According to the requirements of the cattle, Mr. Ding provided the bike account number and name. “Then the cattle told me that they were very strict and asked for a front view of the ID card.”

In the end, after Mr. Ding paid 130 yuan to the cattle, he received a refund of a 298 yuan bicycle deposit on the third day.

Ms. Ma found a ox on Weibo and spent 135 yuan to return the deposit. “September began to apply for refund of the deposit, but wait until the seventh working day still shows the refund processing, you can only find the yellow cattle.” Ma said, although already accustomed to using this shared bicycle, but desperation, only You can choose to return your deposit with this money redemption method.

Ms. Ma also said that the fees charged for repatriating the cattle have also increased. "Before I saw 80 yuan, it has now risen to more than 100 yuan."

Huang Niu Jianqun charges a refund for the deposit

After the Beijing Youth Daily reporter searched on the free fish, Weibo and other sites, he saw that the cattle had claimed to be able to pay a deposit on behalf of the cattle and charged prices ranging from RMB 130 to RMB 150.

Among them, the Beijing Youth Daily reporter contacted an ox Zhang Qing (a pseudonym). Zhang Qing said that the so-called cattle, in fact, they go to the field on behalf of the user to refund the deposit. If the deposit is paid via WeChat, you need to pay 130 yuan, and if you pay Alipay, you need to pay 150 yuan. Alipay is too troublesome to log in to the staff on site, so the price is higher.

In addition to the fees charged, Zhang Qing also asked the Beiqing Daily reporter to provide the mobile phone number, name, and ID photo used when registering the account number. On the second day after payment was made to the cattle, the Beiqing Daily reporter received a refund of the deposit.

Beijing Youth Daily reporter statistics, only on the free fish online, from Zhang Qing released on October 29 the first "secondary bicycle deposit refund" baby, as of November 9, Zhang Qing has sold 47, the income has been At least 6,000 yuan.

In addition, Zhang Qing also built a QQ group to take orders. For some people in the group who questioned whether the bull was a bicycle company's internal staff, “collaboration inside and out” earned the difference, and Zhang Qing denied that “we have our way. If we are insiders, we will not collect orders in the group and go directly to the cattle. How much cooperation is good." In Zhang Qingjian's QQ group, from time to time someone sun-dried their own deposit to return a successful screenshot.

In another WeChat group formed by the oxen, scans have continued to be entered in the last few days. After the users enter the group, the two QR codes provided by the owner are used. According to the deposit payment method at that time, they are diverted into WeChat and Alipay. .

In each WeChat group, although there are people joining, many users still do not believe in the authenticity of the cattle, and they are worried that they will be “blackened” after paying more than 100 yuan to the cattle. There are also some users who take a screenshot of the success of the refund, but will also be treated as a childcare. In this regard, the cattle said: "Understand that everyone is cheated of fraud, but you can look at other people refund and then queue up for an appointment." But at the same time, cattle also said that there are representatives of the cattle on behalf of the withdrawal and can not be successfully Instead of user refunds.

Many companies are stuck in a difficult position

As early as the end of August this year, there was a problem that the cycling company began to have a hard time to withdraw its deposit. In response, the company in question issued a statement stating that it still fulfilled the commitment of 1-7 working days to return the deposit in the user agreement. Users who have not received the deposit for more than 7 working days can call the customer service. However, the Beijing Youth Daily reporter dialed the customer service phone several times, all prompting busy tone.

Just six months ago, shared bicycles were still in a state of “hundred flowers”, and various types of shared bicycles such as orange, yellow, green, and red could be seen on the street. However, as competition in the market intensified, some shared bicycles were gradually dropped. Those who directly withdraw from the market, or suffer from user complaints, have difficulties in refunding deposits and other issues.

On June 13, this year, the shared vehicle of Wukong issued a statement on its Weibo, saying that on January 7, 2017, Wukong Bicycles officially operated. As of the end of May 2017, due to the adjustment of the company's strategy, the company can only announce that since June 2017, it will officially terminate support for Wukong bicycles and exit the shared bicycle market. At the same time, the company stated that it has set up a aftermath working group to fully return all investment funds (having not generated an economic dispute) after fully communicating with the investors; the company has sent staff to recover the bicycles on the market. Basic recovery is complete.

On June 21 this year, 3Vbike announced on the WeChat public account that "Because a large number of bicycles were stolen, 3Vbike shared bicycles will be shut down from June 21, 2017. Users who do not have a refund deposit will apply for a refund as soon as possible." But in 8 On the 19th of the month, 3Vbike suddenly announced "returning the rivers and lakes," and decided to upgrade the quality of bicycles, adjust its business strategy, and transition to a local alliance model.

Since mid-August, Xiaoming bikes have also been repeatedly complained by users about the difficulty of paying back the deposit. Under the microblogging microblogging, many users have forwarded messages saying that they have applied for a refund for more than a month, but they have not yet received a refund.

At present, on Weibo and other websites, there are still many users who share a number of "raiders" that share a bicycle repatriation deposit, and there are also many users who have been reluctant to charge back fees for oxen, and they are worried about fraud and hesitation to stop loss. Maintain a wait-and-see attitude.

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