Seemingly after the 6s generation, the warranty policy became repairable and repairable. After the sale was played by the people
It took 3 years to use Apple, and no maintenance experience. It is estimated that they do not want to have. Who does not want their cell phone to be purchased without any quality problems until the end of the cell phone? However, in other communities, people have seen all kinds of replacements, but also want to experience Apple's warranty policy or replacement policy.
Freshman bought an ipod touch and experienced the Apple system. After all, high school has been buying digital magazines. It has long been an ios itch, but it was forced to have no money. But then because I couldn’t call, I was too troublesome with the two planes. I sold my iPod Touch and bought 5c (or because I didn’t have the money to buy 5s, but I also bought a US version with a lock, but then the upgrade system was locked and then spent The money was unlocked. It was awkward and difficult.) 5c had been serving for two years. By the end of March this year, more than 4,300 people bought 16G by using white bars of friends (I don't have enough credit and still owed an ipad mini4) plus coupons. Deep space gray 6s.
After the arrival, naturally, it is necessary to open the box.
This is a photo taken at the time. The last upper right corner is a bit dark, but the problem is in the upper left corner. Look behind.
Then, around July 21, about 6 months were spent in the eye protection mode.
See the red shadow in the upper left corner? If the eyeless mode is black or gray, it will turn red after opening.
Some people say that it is the cause of the system, but I think it is the reason for the hardware, and many people have such a situation. I also asked for help at the Weifeng Forum. However, most people disagree with it and think it doesn't matter. Obsessive-compulsive disorder like me is a bit uncomfortable, and I just want to experience the services of an apple, so I started looking for Apple's after-sales service.
First, there is a wave of Apple customer service to see if there is any effect, the reply is nothing more than brush machine to try something, I naturally do not believe, and then customer service I suggest to go after-sales testing and then asked where I live, gave me more recent service point.
This has to trumpet, Wuhan is also a relatively big city, there is no direct sales store, only authorized after-sales service, really. . .
Then went to the aftermarket service point of Guangyi Village on the weekend. It was really quite a lot of people waiting for repairs. It took almost an hour for the collar number to wait in line and it was my turn.
Midway through a screen broken person to consult, after-sales staff said so, the screen costs 900 (900 how many do not remember), then the testing fee 200, sent to repair, if there is no problem detecting other, then direct Change screen, only 1100, but if you find other problems, change the machine directly, replacement costs 2000 +, and without user consent to replace directly, users can only pay this 2000 + dollars. Then the person left
When it's my turn, I directly show the after-sales staff the shadow and tell the brush machine is invalid (because Ios10 was brushed before, then there is something wrong, I'll brush back to 9.3.3 before I go to repair), and then the after-sales officer will tell me to return Factory maintenance, Balabala a bunch of precautions, and instructions to return to the hands of about 10 days or so, I simply, to repair on the line I do not care about what demolition does not break down, because it is Apple repair, and then find the problem he is the one.
Also, my 6s also showed a paint off phenomenon.
Give him a mention, the result of the response is the appearance of the reasons, do not change.
Then change the screen
Then you get the following list
Fault Description: Black shadow in the upper left corner of the screen, give up the data foil, agreed to repair. July 24
He asked me if I would like to prepare a machine. I can still use 5c, so I didn't have to. (Innocent me)
Preparation machine still has some matters needing attention: It is the best to receive the message after the completion of maintenance to go, otherwise it will exceed the deadline, he will default to you do not want your own maintenance of the machine, or else go back, the spare machine also gave you . I cannot remember the specific deadline. I heard it when I heard other people's maintenance. I feel very scary. Therefore, everybody pays attention to the fact that if it is really impossible to reach the deadline, it is best to give people the opportunity to get the machine before this, or not to spare.
Backup machine is 6 and it seems to be. If you use 6s for 6, it's still quite
By the way, stick my 5c.
Next is a long wait
One thing is that you can go through the code in the upper right corner of the service report. You don't know what other sales are like. My IPWH starts with. Use this code to check the maintenance progress on the after-sales WeChat account or website, but this is not the detail. So we need another code.
Maintenance ID, which is a record that Apple made when it came to maintenance requests, through which you can find more detailed information.
like this. This ID can be asked after-sales service to people who should also be able to check on their own, I checked on their own, in the case of asking Apple's customer service and after-sales customer service is useless, only to experience the mother's experience.
There are also some things that cause pain in the egg. The figure was shipped on July 29th. If it is reasonable, then it should be three days. So I contacted Apple customer service and after-sales customer service again on the 31st, and wanted to get the order number and the like. After all, we have to go to work in distant places on Mondays. If we can't get it this week, it will be the next week. After-sales customer service asked me to call after 4 o’clock to ask for confirmation. After 4 o’clock, I asked with expectation. The result did not arrive. Well, use 5c for a week.
but! ! ! When I went to the company dormitory more than 7 o'clock, he sent me a text message.
I! true! Yes! day! It! you! One! cake! cake!
I use the US version of 5c! ! ! I use the mobile card! ! ! 2G network! ! ! Hostel did not wifi ah! ! ! Play hair ah! ! !
So this maintenance took only about 7 days.
Okay, wait another week
The next weekend's pick-up process is also wonderful, 6 minutes from the subway station subway station rushed to the building to the 24th floor (of course, take the elevator), to get the phone before the 6:00 pm work, cool
Take the machine is to hold the previous service report to the sale can see.
Then I got two pieces of paper.
The date of receipt was August 6, when he was breathing heavily. He did not look at the phone and thought it was No. 8.
The whole process is probably like this.
The phone is perfect and there is no light leakage in the cold screen. I hope you don't go into the ash.
At the end of this experience, I will answer if there is a problem I know.
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